Fraud Detection Analyst - Part-Time Scarborough

Become a Fraud Detection Analyst at Scotiabank in Scarborough. This part-time role focuses on mitigating fraud risks effectively for payment cards and accounts.
In this part-time position, you will be responsible for analyzing alerts generated from fraud detection systems. Engaging with customers and branches, you will confirm the legitimacy of transactions and proactively prevent losses. The dynamic nature of this role requires you to work closely with a team to respond swiftly to fraud incidents while operating in a high-stress environment.
Key Responsibilities:
• Analyze alerts and assess the occurrence of fraud
• Communicate with customers to discuss suspicious activity
• Block affected accounts or adjust card limits accordingly
• Share insights with the Fraud Detection Team
• Monitor alert queues for timely processing of incidents
Requirements:
• Bilingual skills in English and French
• Previous customer service experience
• Ability to prioritize m...