Found Description
Position Summary
Responsible for the day‑to‑day execution of rebate/chargeback processes: validate and resolve customer rebate claims, process chargeback requests, ensure pricing/SPA compliance, ensure timely claim payout and deliver insightful reporting to Sales, Pricing, and Finance.
Major Responsibilities
- Review agreements to ensure correct customer/product setup and eligibility.
- Validate and resolve rebate claims within required timelines (30 days of receipt).
- Investigate disputes, reconcile discrepancies, and escalate as needed.
- Communicate with customers on claim status; partner with internal teams to ensure accurate processing.
- Manage timely upload/verification of chargeback requests; process per policy.
- Support product and price communications
- Review order/quote/invoice details in Oracle/Salesforce/Altra as applicable.
- Apply SPA pricing/contract complian...