Founding Market Operations Launcher (DACH)

Position Overview

Launch and operate the DACH market operations for REVER, onboarding and supporting e-commerce brands in Germany, Austria, and Switzerland.

You'll tackle the challenge of solving the massive €20B+ returns problem for e-commerce companies in Germany, where return rates range from 40–60% in fashion and footwear.

Responsibilities

• Launch the country operations for the DACH market.
• Onboard the first brands by managing a variety of external stakeholders, including logistics carriers, fulfilment players, and e-commerce experts.
• Exceed client expectations by helping them with technical integrations with their carriers, warehouses, ERP, and CMS systems.
• Work at the intersection between our customers, our GTM and product teams.
• Manage brand relationships and support them in their experience with REVER.
• Use your firsthand experience of our day-to-day operations to contribute to produ...