Food Service Supervisor

The Tim Hortons Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness and exceptional Guest experience are fulfilled.

Duties Include:

• People management: leads by example and demonstrates the importance of treating every team member and Guest with respect
• Reacts immediately to issues requiring attention during the shift
• Encourages an exciting and fun work environment while motivating team members to meet goals
• Trains, orientates and monitors new team members, using PTS and feedback binder
• Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership
• Hospitality management: leads by example to demonstrate that the Guest is top priority and reinforces positive hospi...