Found Description
About the job Food & Beverage Operations Manager Requirements
- Supervise day-to-day activities of one or more food and/or beverage outlets. Plan and organize work for the entire outlet to ensure that the outlet meets its guest experience and revenue targets.
- Ensure superior guest experience throughout the guest journey. Respond appropriately to guest complaints. Establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction.
- Create innovative programs and promotions to market special menu items, increase sales, and increase guest patronage.
- Assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs.
- Monitor performance of the restaurant through analysis of guest feedback and financial results. Initiate corrective action as needed.
- Ensure that ...
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