Found Description
L2 Electrotechnical Support Engineer
Join our team as an L2 Electrotechnical Support Engineer and thrive in a multicultural and multilingual environment while enjoying your home office.
What you will do
- Assume ownership of technical issues
- Resolve support inquiries of various difficulties
- Gather data to ensure the required technical info is collected to resolve more complex tickets
- Gather required technical information to ensure the resolution of complex cases
- Process customer inquiries containing technical issues and/or feedback, and provide solutions and resolutions
- Maintain working knowledge of our client’s products and services
- Support on-site activities for both technicians, customers, and subcontractors
- Manage and maintain updated records of failures, maintenance activities, and bugs
What you need to succeed in this role
- Excellent English communication sk...
Ready to Apply?
Submit your application for Fluent English)Electrotechnical Support Engineer, Part-time (Latam, Remote) (Bogotá) at SupportYourApp
Apply Now