Floor Housekeeper (Monterrey)

A Floor Housekeeper is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper.What will I be doing?
As a Floor Housekeeper, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience.You will also assist the Head Housekeeper and monitor standards.Specifically, you will be responsible for performing the following tasks to the highest standards:Supervise Room AttendantsDaily allocation of rooms and deep cleaning tasks to team membersManage guest requests, including VIP amenities and communicating them to the relevant team membersRoutine inspection of guest bedrooms to ensure they meet standardsBe aware of all room categories and amenitiesAchieve positive outcomes from guest queries in a timely and efficient mannerCarry out lost property proceduresEnsure guest laundry is cleaned and delivered in a timely mannerReport mainte...