Found Description
Ria Money Transfer is the second‐largest integral money transfer company and a division of the North American public company Euronet Worldwide (Nasdaq: EEFT).
RIA is a worldwide leader in remittances and is a recognized benchmark in both the quality and reliability of its public service.ResponsibilitiesSupervise staff daily and create daily, weekly, and monthly reports for KPIs and attendance.Ensure all staff perform allocated roles.Manage scheduling and maintain an close relationship with supervisors, managers, and Workforce Management.Assist staff with any queries or requests regarding time off, vacations, and swaps.Administer resources to ensure correct coverage and services for our lines of service.Prepare reports to track employee performance and enhance evaluation efficiency.Address employee problems and invite everyone for table discussion.Monitor work and maintain an efficient rapport between floor employees and supervisors.Investigate floor issues and assist in resolvin...