FLIGHT CENTRE - HUMAN RESOURCES BUSINESS PARTNER / EMPLOYEE RELATIONS, LVL II - TORONTO, CANADA

Flight Centre – Human Resources Business Partner / Employee Relations, Lvl II

Location: Toronto, Canada

About The Opportunity

We’re seeking an experienced HR professional to serve as a lead HR Business Partner for Flight Centre Canada. The role focuses on employee relations, strategic HR support, and fostering a fair, consistent workplace culture.

Key Responsibilities

• Serve as a trusted advisor to leaders, providing guidance on people matters, policy compliance, and performance management.
• Manage a high‑volume employee relations caseload: intake, investigation, documentation, resolution, and trend analysis.
• Conduct impartial investigations, including planning, interviewing, fact‑gathering, reporting, and closing.
• Coach managers on progressive discipline, performance improvement, and difficult conversations.
• Assist with the rollout and adoption of Workday HRIS, including training and data m...