Flexible-Work Customer Support Executive

NielsenIQ is seeking a Customer Support Executive in Mexico City to act as the first line of support for a large pool of supplier clients. You will help maintain high-quality service, meet quarterly CSAT targets, and track key metrics across timeliness and coverage.

You will respond to queries, develop knowledge of Brandbank services, and work with Account Managers to ensure a first-class service while reporting on performance and usage trends. A flexible working environment is offered.