Fleming College IT Support Specialist

Become a key IT Support Specialist at Fleming College and assist users with their technical difficulties. This role requires strong troubleshooting skills across various platforms and devices.
In this on-campus position, you will serve as a Service Desk Technician tasked with resolving technical issues for Fleming College users. Your responsibilities will include providing timely and accurate technical support, responding to service tickets, and facilitating the use of software in the Learning Commons. You will also collaborate closely with the IT Network/Evolve team to address more complex issues when necessary.
Key Responsibilities:
• Manage and troubleshoot hardware and software issues
• Resolve service tickets thoroughly and promptly
• Communicate updates to users regarding their issues
• Facilitate software training for students
• Assist with network troubleshooting and mobile devices
Requirements:
• Two-year diploma in Computer Systems or equivalent
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