Firewall & Network Support Engineer I — Evening Shift

TD SYNNEX México is searching for a Technical Support Engineer I to deliver Level 1 support for network security solutions, focusing on Palo Alto Networks environments. This role demands strong English skills and experience with firewalls, along with the ability to work evenings to support U.S.-based clients.

You will troubleshoot issues, assist customers with configurations, and escalate complex cases as needed. A supportive and dynamic environment is offered, with various benefits for professional development and personal well-being.