Finnish Speaking Fashion Customer Support Agent

Patrique Mercier Recruitment FR is looking for a Finnish Speaking Fashion Customer Support Agent to join a dynamic fashion brand team. If you have a passion for fashion and a keen interest in customer service, this is a fantastic opportunity to create memorable shopping experiences for Finnish-speaking customers.

Responsibilities

• Assist Finnish-speaking customers with inquiries related to fashion products, orders, and returns through various channels including phone, email, and chat.
• Provide personalized styling advice and product recommendations to enhance customer satisfaction.
• Efficiently resolve customer issues and complaints, ensuring a smooth shopping experience.
• Keep accurate records of customer interactions to facilitate follow-up and service enhancement.
• Collaborate with internal teams to remain updated on product launches, trends, and promotions.
• Collect and analyze customer feedback to contribute to serv...