Finnish Speaking Airline Customer Service Agent

Patrique Mercier Recruitment FR is excited to present a fantastic opportunity for a Finnish Speaking Airline Customer Service Agent. This role is ideal for individuals who have a love for travel and a strong commitment to providing exceptional service to Finnish-speaking passengers seeking assistance with their airline needs.

Responsibilities

• Deliver outstanding customer support to Finnish-speaking clients through multiple channels like phone, email, and chat.
• Assist passengers with various inquiries including flight bookings, cancellations, and changes.
• Efficiently resolve customer complaints and issues with professionalism and care.
• Maintain up-to-date knowledge of airline services, policies, and industry developments to offer accurate information.
• Document all customer interactions and maintain records in the CRM system.
• Collaborate with team members and other departments to ensure a seamless customer experience...