Financial Operations, Collections Representative (Remote - Philippines)

Collections Representative

In this role, you will be responsible for managing collections for accounts with high volume of invoices which includes account reconciliations, resolving disputes, and maintaining consistent, professional communication with both external customers and internal stakeholders.

Success in this position requires strong problem-solving skills, the ability to adapt to evolving processes and systems, and excellent communication skills to navigate complex situations with clarity and confidence. You’ll play a critical role in ensuring timely collections, supporting cash flow health, and strengthening customer relationships through thoughtful and efficient resolution of outstanding balances.

What You Get to Do

• Manage a portfolio of customer accounts to ensure timely collection of outstanding balances, with a strong focus on reducing Days Sales Outstanding (DSO)
• Communicate effectively and professionally with cus...