Found Description
Overview
The Financial Account Manager is critical to the financial health and success of our team and our clients. This role requires expertise and enjoyment in working with clients at all levels, from property managers and accounting team members to corporate-level contacts, to ensure our clients’ holistic financial health. Financial Account Manager also works closely with internal teams to develop strategies based on client’s needs to ensure our client’s long‑term success.
Responsibilities
- Serve as the primary liaison for small to mid‑sized accounts (400 to 600 sites) comprised of AP Extract and Bill Pay clients, responding to client issues related to RealPage Utility Management.
- Act as client advocate to internal teams, ensuring appropriate responsiveness to client questions and concerns by clearly articulating financial needs, gaps, and action items, and ensuring timely resolution.
- Use quarterly/monthly client sco...