Found Description
The Finance Support Associate is responsible for receiving, logging and assigning all customer billing inquiries, delivering excellent and prompt customer service.
What you will be doing:
- Responsible for processing billing inquiry requests from internal and external customers.
- Requests are logged in the CRM system, escalating or resolving critical issues to the appropriate team.
- Maintain customer addresses, names and contact records in the customer data bases.
- Manage individually assigned work queue in CRM system.
What you will bring:
- Excellent customer service skills
- Diligent execution of tasks
- Demonstrated ability to work both independently and within a team
- Good English written and verbal communication skills
- Proficient in MS Office and computer systems
- 1+ years applicable experience and demonstrated success/knowledge
- High School Diploma or Associate degree or a related field of study preferred
LI-EG1 #LI-HYBRID
**Ab...
What you will be doing:
- Responsible for processing billing inquiry requests from internal and external customers.
- Requests are logged in the CRM system, escalating or resolving critical issues to the appropriate team.
- Maintain customer addresses, names and contact records in the customer data bases.
- Manage individually assigned work queue in CRM system.
What you will bring:
- Excellent customer service skills
- Diligent execution of tasks
- Demonstrated ability to work both independently and within a team
- Good English written and verbal communication skills
- Proficient in MS Office and computer systems
- 1+ years applicable experience and demonstrated success/knowledge
- High School Diploma or Associate degree or a related field of study preferred
LI-EG1 #LI-HYBRID
**Ab...