Found Description
We are looking for a Finance Consultant (Sage X3) to join our Customer Services team, supporting Sage partners and customers with expertise in the Sage X3 Developer and Finance domain.
In this role, you will act as a trusted advisor, delivering high-quality solutions tailored to client needs, while providing functional and technical support across Sage X3 financial processes. You will combine consulting, problem-solving, and development capabilities to enhance customer outcomes and ensure an excellent user experience.
Key Responsibilities
- Provide clear, timely communication and effectively route customer queries to the appropriate channels
- Manage and prioritise workload to deliver resolutions aligned with customer expectations
- Design, configure, and support tailored solutions within the Sage X3 environment
- Investigate and resolve functional and technical issues, proactively preventing escalation and managing complaints <...