Found Description
Position : Field Service Engineer
Job Description
Roles and Responsibilities
- Technical: Maintains Ophthalmology / Microsurgery equipment
- Electronic/Optical/Mechanical: Total system level trouble-shooting on complex multi-symptom problems
- Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers
- Business growth: Assists in the growth and direction of business in his/her geographic area
- Repairing, installing, and servicing ZEISS medical technology equipment and software solutions
- Accurately diagnosing and resolving technical issues relating to ZEISS equipment and software applications
- Competence in delivering remote service to diagnose or repair
- Accurately diagnosing and resolving technical issues relating to IT networks, servers, cloud based tech...