FIKA Retail Experience Supervisor

Lead a dynamic team as a Retail Experience Supervisor at FIKA, Canada's leading cannabis retail brand. Supervise staff, deliver exceptional customer service, and oversee daily operations.
As the Retail Experience Supervisor, you will manage store opening and closing tasks and ensure high standards of product presentation. Candidates should have a strong grasp of retail principles and a focus on customer satisfaction, all while reinforcing compliance and professionalism in the store.
Key Responsibilities:
• Supervise daily operations and staff activities
• Open and close store, managing alarm systems
• Deliver exceptional customer service and product recommendations
• Onboard and train new employees to uphold standards
• Address customer complaints promptly and effectively
Requirements:
• 2+ years in a retail environment
• High school diploma or GED necessary
• Clear criminal background check
• Provincial Cannabis Certification is ideal
• Competenc...