Found Description
Join FIKA as a Retail Experience Lead in Brampton, ON, managing staff and enhancing customer interactions. Oversee daily operations while maintaining excellent service standards.
As a Retail Experience Lead, your role will involve opening and closing the shop while ensuring compliance and a positive atmosphere for both staff and customers. You will leverage your retail experience to train and guide team members, creating a supportive environment that fosters high service levels and customer loyalty.
Key Responsibilities:
• Open and close the store with compliance checks
• Offer top-tier customer service and insights
• Facilitate onboarding and ongoing training for staff
• Encourage the sales team to meet and exceed targets
• Resolve customer issues swiftly and professionally
Requirements:
• 2 years retail experience required
• High school diploma or GED needed
• Experience with customer service
• Clear criminal record is mandatory
• Provincial Can...
As a Retail Experience Lead, your role will involve opening and closing the shop while ensuring compliance and a positive atmosphere for both staff and customers. You will leverage your retail experience to train and guide team members, creating a supportive environment that fosters high service levels and customer loyalty.
Key Responsibilities:
• Open and close the store with compliance checks
• Offer top-tier customer service and insights
• Facilitate onboarding and ongoing training for staff
• Encourage the sales team to meet and exceed targets
• Resolve customer issues swiftly and professionally
Requirements:
• 2 years retail experience required
• High school diploma or GED needed
• Experience with customer service
• Clear criminal record is mandatory
• Provincial Can...
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