Found Description
Summary
Within the field services department, the incumbent’s primary responsibility is to ensure the installation and commissioning of OPTEL systems at client sites. They also play a key role in maintenance, training, and technical support to guarantee customer satisfaction and loyalty.
Principal tasks
- Install OPTEL systems at client sites in accordance with established standards;
- Carry out mechanical and electrical installation while ensuring compliance with quality standards;
- Collaborate with the technical support and factory design team to diagnose and resolve issues;
- Train end-users on the proper use of OPTEL systems;
- Prepare complete and accurate installation reports;
- Support clients during system qualification;
- Perform maintenance and repair on installed systems, as requested by the customer service department;
- Conduct engineering visits when required;
- Produce ...