Found Description
Can you imagine a career in IT where you actually enjoy coming to work every day?
We can.
For 30 years, Imagine IT has been building the future—delivering cloud solutions, infrastructure, and IT support that help our partners succeed.
We’re looking for a Field Technical Specialist I to join our service delivery team and provide exceptional technical support both remotely and onsite.
In this role, you’ll be the front line of support—resolving issues, building trust with clients, and delivering an experience that combines technical expertise with empathy and professionalism. 🧠 What You’ll Do Deliver Exceptional Technical Support Provide day-to-day support for end users by troubleshooting hardware, software, and network issues via phone, email, and onsite visits.
Resolve & Escalate Issues Efficiently Validate escalated issues, identify known solutions, and troubleshoot effectively—escalati...