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Field Tech Analyst- Desktop Support

NTT

Chennai, Tamil Nadu, India Full-time June 16, 2026

Found Description

JOB DESCRIPTION

We are currently seeking a Field Tech Analyst- Desktop Support to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).

The Desktop Support will be responsible for performing various managed client services for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role combines strong technical skills with an emphasis on delivery high level of customer service.

This position will be a Client based position working at the client site in Knoxville, TN.

Job Responsibilities Include:

  • Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, and associated peripherals.
  • Windows, troubleshooting, diagnosing, imaging/deployment and software installation.
  • Serves as company liaison with customer on administrative and technical matters.
  • Provide technical support and incident management service des...
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