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Field Services Engineer

Cognizant

monterrey, monterrey, Mexico Full-time June 04, 2026

Found Description

**Job Summary**
**Responsibilities**
- Provide technical support for desktop systems ensuring optimal performance and user satisfaction.
- Oversee the installation configuration and maintenance of desktop hardware and software.
- Troubleshoot and resolve technical issues related to desktop systems and peripherals.
- Collaborate with IT team members to develop and implement solutions for system improvements.
- Monitor system performance and provide recommendations for enhancements.
- Ensure compliance with company policies and procedures related to IT systems.
- Maintain accurate documentation of system configurations changes and issues.
- Assist in the development and implementation of IT policies and procedures.
- Participate in the evaluation and selection of new desktop hardware and software.
- Ensure timely resolution of support requests and incidents.
- Contribute to the development of disaster recovery plans and procedures.
- Stay current wi...

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