Found Description
The After Sales Service Engineer provides high-quality technical and customer support through on-site and remote services. The role involves product pre-commissioning, commissioning, maintenance, repair, and customer training, as well as supporting and training regional service engineers and service partners. This is a permanent, full-time position based in Karachi, Pakistan.
Key Responsibilities
- Perform on-site field services, including pre-commissioning, commissioning, maintenance, fault diagnosis, and repairs.
- Prepare service reports, fault analysis reports, and related technical documentation.
- Provide technical training and ongoing support to regional service engineers and service partners.
- Deliver remote technical assistance to customers via telephone and email.
- Coordinate with sales, project, and HQ technical teams to resolve complex technical issues.
- Ensure all field service activities comply with lo...