Found Description
**Description**:
The Field Service Tecnician will be responsible for the managing all aspects of total customer service and care at existing customers. This will include troubleshooting and repair of cash-dispensing and sorting equipment; daily scheduling and time management of all accounts assigned; tracking and management of parts/tools; and staying abreast of changes in technical and functional elements of current or legacy GGS equipment.
**Key Responsibilities**:
- Diagnose system problems in mínimal time and make repairs
- Make recommendations for improving the service, reliability and performance of our equipment.
- Keep customer apprised of progress during remedial maintenance or during a down system situation
- Gather and record machine information at regular intervals to monitor performance
- Escalate solving technical problems by seeking timely advice or assistance from technical support when necessary
- Handle customers in a professional manner during...
The Field Service Tecnician will be responsible for the managing all aspects of total customer service and care at existing customers. This will include troubleshooting and repair of cash-dispensing and sorting equipment; daily scheduling and time management of all accounts assigned; tracking and management of parts/tools; and staying abreast of changes in technical and functional elements of current or legacy GGS equipment.
**Key Responsibilities**:
- Diagnose system problems in mínimal time and make repairs
- Make recommendations for improving the service, reliability and performance of our equipment.
- Keep customer apprised of progress during remedial maintenance or during a down system situation
- Gather and record machine information at regular intervals to monitor performance
- Escalate solving technical problems by seeking timely advice or assistance from technical support when necessary
- Handle customers in a professional manner during...