FIELD SERVICE SPECIALIST

JOB OVERVIEW A dynamic and technically driven Field Service Specialist is sought to support system implementation and service operations within Ghana, while contributing to the companys growing presence across the wider African landscape. The ideal candidate will possess strong technical expertise, solid problem-solving skills, and hands-on experience working with technology-driven systems.The role involves the installation, maintenance, troubleshooting, and support of queue management systems to ensure seamless performance and minimal downtime for clients. The Field Service Specialist will provide both on-site and remote technical support, ensuring smooth system operations and timely resolution of technical issues. Additionally, the Specialist will conduct user training, provide feedback for system improvements, collaborate closely with technical and client support teams, and play a critical role in delivering exceptional service and maintaining high levels of customer satisfaction. R...