Field Service Engineer/Technician (Tijuana)

About EDDY Pump

focusingeekAbout EDDY Pump:

EDDY Pump, recognized globally for its cutting-edge pumping solutions, constantly pushes the boundaries of innovation.

Based out of Tijuana, Mexico, our dedicated team strives to deliver unparalleled products and services, with a focus on efficiency, quality, and reliability.

Position Overview

Key Responsibilities

• Provide on-site startups, training sessions, and service for EDDY Pump equipment at various project locations.
• Troubleshoot and repair issues related to excavators, diesel engines, hydraulics, and low-voltage electric systems.
• Collaborate closely with our engineering and production teams to enhance product functionality and resolve field issues.
• Deliver high-quality customer service, addressing client concerns promptly and professionally.
• Document all service activities, including issue diagnosis, repair actions, and recommendations.
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