Found Description
Job Description
Field Service Engineer will report to the Field Service Manager. This role will provide support to customers for installations, repairs, and training. The ideal candidate will be technically oriented and love to travel.
Key Responsibilities
- Install, repair and train customers on CNC Cutting Machine Products.
- Test faulty equipment, apply knowledge of functional operation of electronic devices to diagnose the cause of malfunctions, and repair problems.
- Write technical reports describing malfunctions and deviations from design specifications.
- Diagnose malfunctioned equipment.
- Perform preventative/corrective maintenance on customer's machines.
- Communicate and troubleshoot with customers, programmers, engineers, technicians, and production personnel to resolve problems. Includes communications with customer operators and maintenance personnel.
- Make timely travel arrangements to accommod...