Found Description
The Field Service Engineer will be responsible for diagnosing, troubleshooting, and resolving technical issues to ensure optimal system performance and minimal downtime. The role involves managing after-sales service activities, including installation support, system commissioning, preventive maintenance, and corrective maintenance.
The engineer will serve as the frontline technical representative, working closely with customers to understand their requirements, provide effective solutions, and maintain strong customer relationships while representing the company's technical capabilities.
Key responsibilities- Provide on-site and remote technical support to customers, including troubleshooting, diagnosing, and resolving technical issues to ensure system uptime and reliability.
- Perform installation, commissioning, preventive maintenance, and corrective maintenance for company products and solutions.
- Attend to customer service requests ...