Field Service Engineer - Sevilla - Core Lab

The Technical Service Engineer is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs), providing backup first line level one service, and assisting with installations and deinstallations.

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Major Accountabilities

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• Provide first line service to customers (service interventions requiring less than 4 hours labor time)
  
• Schedule and perform planned/predictive maintenance (PM/PdM) activities
  
• Schedule, perform, and document hardware and software updates (TSBs)
  
• Assist with instrument installations and deinstallations
  
• Travel within the service area
  
• Success measured by customer satisfaction score (NPS), service key performance indicators, and economic growth and profitability per district
  

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