Found Description
Job Description Summary
As Field Service Engineer you will be responsible for repair and maintenance of all equipment models specific to a modality or modalities in the assigned area. Developing and maintaining strong interpersonal relationships with customers ensuring customer satisfaction and equipment functionality.
Key Responsibilities
- Maintain all models specific to a modality in the assigned area.
- Perform total system level trouble‑shooting on complex multi‑symptom problems.
- Communicate clearly with end‑users and department managers on equipment status; maintain customer satisfaction.
- Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.
- Assist in the growth and direction of business in geographic area.
- Responsible for Warranty and PMS contract cost control.
- Responsibly complete all administration t...