Field Service Engineer (Cataluña/baleares) (Madrid)

The Opportunity

We’re looking for a skilled Field Service Engineer to help maintain and refurbish scientific instruments in Catalonia and surrounding areas. This role is key to ensuring high-quality service and reliability for critical lab technologies that support advancements in human health.

Key Responsibilities

• Deliver expert maintenance and repair services by working on a wide range of equipment both at the Madrid site and directly at customer locations across Spain.
• Support customers proactively through on‑site visits, remote troubleshooting, and telephone assistance to resolve technical issues efficiently.
• Ensure smooth installations and decommissions of instruments, maintaining high standards of precision and professionalism throughout the process.
• Collaborate closely with internal teams— including Sales, Customer Service, Marketing, and Logistics—to provide a seamless customer experience and optimize operations.