Found Description
The Field Service Engineer is an energetic, persuasive field professional responsible for installing, repairing, and maintaining analytical instrumentation. Department: Service
Service Manager
Matrix Manager(s): Service Manager
Repair and maintenance of analytical instrumentation.
Perform installation of equipment from delivery to sign‐off.
Perform preventative maintenance per maintenance schedule.
Submit electronic paperwork timely and accurately.
Maintain excellent communication with Service Manager on all matters.
Manage direct account responsibility with minimal supervision.
Major impact on customer satisfaction and on growth and profitability of preventive and corrective maintenance plans, maintaining and building upon the professional image of Malvern Panalytical.
Works closely with the Service team to complete maintenance plans in accordance with the recognition process of Malvern Panalytical products, operating within the overall policy of the c...