Field Engineer / Customer Support Specialist

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.



**The Position**



**Location: Shymkent**



**Key Tasks of a Customer Service Specialist:**



+ **Installation, dismantling, setup, and maintenance** of technical equipment;

+ **Updating product information** for customers;

+ **Timely execution** of required and recommended software and hardware updates;

+ **Providing Tier 2 support** for distributors and key partners;

+ **Providing technical support** to the Healthcare Inn...