Found Description
THE JOB
The Field Engineer has two distinct responsibilities. Firstly, it provides hands-on setup for IT operations at venues and greenfield events to ensure that effective IT service and support is being delivered, and secondly acts in a business-facing role as the event service relationship point of contact for the businesses.
The role requires technical skill plus internal people and process management to ensure that service requests are being efficiently resolved, with an emphasis on creating a proactive and continually improving environment.
WHAT YOU WILL BE DOING
Install and maintain hardware, software and telecommunications infrastructure of the network.
Install, support and maintain access control and entry hardware and related software at venues and box offices.
Provide venue support at permanent and temporary venues and events including weekend support.
Understand requireme...
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