Field Dispatch - Scheduling Analyst

**Darwin is a leading provider of wired and wireless data systems, CCTV & IP-based video surveillance systems, IT equipment installation and maintenance services across 50 US States.**
**We are an American company with presence in Mexico since 2016 of managed technology infrastructure services for end users. We provide immediate, precise, punctual, and specialized attention, as well as the prompt resolution of any incident that occurs in service companies.**
**Job Position: Logistics Analyst (not remote)**
**Responsibilities**:
- Develop and manage daily schedules for field staff, adjusting as necessary to accommodate changes in service demands or unforeseen circumstances.
- Assign and dispatch field technicians, drivers, or service personnel to job sites based on service requests, location, and urgency.
- Communicate with customers to provide updates on service times, resolve complaints, and ensure customer satisfaction.
- Quickly address and resolve issues that a...