Found Description
Join Lightspeed as a Field Consultant specializing in golf technology implementation. This role requires travel and focuses on supporting customers through their onboarding journey for optimal performance.
In this position, you will oversee customer onboarding and serve as their main contact for both technical support and implementation. Your duties include managing customer records, troubleshooting issues, and facilitating effective communication regarding project status. A strong background in the Golf Industry and technical support will be crucial to your success.
Key Responsibilities: • Serve as the technical point of contact throughout implementation • Deliver in-person and remote support as needed • Ensure timely completion of customer onboarding tasks • Maintain accurate CRM records for project updates • Coordinate hardware installation and software integrations
Requirements: • Minimum 3 years in customer service or technical support • In-depth knowled...
In this position, you will oversee customer onboarding and serve as their main contact for both technical support and implementation. Your duties include managing customer records, troubleshooting issues, and facilitating effective communication regarding project status. A strong background in the Golf Industry and technical support will be crucial to your success.
Key Responsibilities: • Serve as the technical point of contact throughout implementation • Deliver in-person and remote support as needed • Ensure timely completion of customer onboarding tasks • Maintain accurate CRM records for project updates • Coordinate hardware installation and software integrations
Requirements: • Minimum 3 years in customer service or technical support • In-depth knowled...
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