Found Description
Join our team as a Field Implementation Consultant, facilitating customer onboarding in the golf sector. This role involves significant travel and interaction with key clients across North America.
Reporting to the Team Lead, you'll be responsible for overseeing the onboarding process from start to finish, acting as the technical contact for customers. Your role includes managing multiple implementation projects and ensuring high satisfaction through effective communication and support. Engage with C-Level executives to improve onboarding experiences.
Key Responsibilities:
• Oversee onboarding as the technical contact
• Provide both onsite and remote support
• Manage multiple customer projects simultaneously
• Communicate regularly with all stakeholders
• Troubleshoot and resolve implementation issues
Requirements:
• Minimum 3 years in a customer service role
• Technical knowledge of hardware and software
• Strong communication skills in English
• Fl...
Reporting to the Team Lead, you'll be responsible for overseeing the onboarding process from start to finish, acting as the technical contact for customers. Your role includes managing multiple implementation projects and ensuring high satisfaction through effective communication and support. Engage with C-Level executives to improve onboarding experiences.
Key Responsibilities:
• Oversee onboarding as the technical contact
• Provide both onsite and remote support
• Manage multiple customer projects simultaneously
• Communicate regularly with all stakeholders
• Troubleshoot and resolve implementation issues
Requirements:
• Minimum 3 years in a customer service role
• Technical knowledge of hardware and software
• Strong communication skills in English
• Fl...
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