Field Application Specialist (FAS)

Responsibilities:

- Work closely with the sales departments to collaborate with sales and visit customers;

- Provide effective frontline technical support for customers regarding BMK's services;

- Answer questions related to workflow, specific operations, result analysis, etc., to support sales order and utilization/revenue growth;

- Coordinate service processes and provide effective technical guidance to customers;

- Provide technical support to the marketing and sales departments;

- Assist the sales team with pre-sales technical activities, participate in various publicity campaigns such as seminars, conferences, trade shows, and other on-site activities in the relevant territories;

- Monitor the competition and market development and report findings back to internal teams;

- Perform other tasks as needed to achieve company goals.

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