Field Application Specialist Bioanalytics (Tepotzotlán)

What you will accomplish together with us

• Be responsible for the assigned product line to support sales target achievement in the defined territory


• Provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers


• Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution


• Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs


• Provide basic product training to internal sales and dealers, and running external customer workshops and seminars


• Conduct trials and demos to achieve intended results and create trial reports to product management and sales teams


• Collaborate with interfaces to define the scop...