Found Description
Become a Fidessa Application Support Analyst, specializing in financial application troubleshooting and support. Utilize your technical knowledge to enhance trading operations and client services.
In this role, you will engage with both internal and external stakeholders to ensure smooth functioning of trading applications. Ideal candidates will possess technical skills and a thorough understanding of the financial market dynamics. Your proactive approach to problem-solving will be essential in addressing incidents and communicating updates to clients promptly, thereby fostering solid relationships.
Key Responsibilities
- Communicate effectively with clients and team members
- Investigate incidents for trading applications
- Maintain up-to-date knowledge of software and systems
- Implement best practices for incident management
- Collaborate across departments to optimize service
Requirements
- Degree...
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