F&B Manager at Playground Kahnawake

Lead the Food and Beverage team at Playground, an expansive gaming destination near Montreal. This managerial role focuses on staffing, guest experiences, and daily operations.
Playground is seeking an enthusiastic Food and Beverage Manager to oversee daily operations at our renowned venue. In this role, you will coach your team, ensure adherence to service standards, and maintain a welcoming atmosphere for guests. Your leadership will directly influence guest satisfaction and operational efficiency.
Key Responsibilities:
• Oversee compliance with established workflows and procedures
• Conduct shift checkpoints and provide corrective measures
• Manage Point of Sale and Beverage control systems
• Ensure sales objectives are achieved through staff coaching
• Handle guest complaints and ensure satisfaction
Requirements:
• Minimum 2 years of management experience in full-service restaurants
• Demonstrated ability to drive revenue while providing excellent cust...