Found Description
Responsibilities
- Greet guests upon arrival with a warm and friendly attitude.
- Escort guests to their tables and provide menus.
- Manage table reservations, walk-ins and waitlists using reservation systems.
- Coordinate seating to balance workloads among service staff.
- Respond to guest inquiries and accommodate special requests whenever possible.
- Maintain a professional appearance and uphold the hotel's grooming standards.
- Provide accurate wait times and monitor dining flow.
- Communicate efficiently with restaurant staff to ensure smooth operations.
- Assist with menu knowledge and promote daily specials or hotel events.
- Maintain cleanliness and organization of the hostess stand and entrance area.
- Handle guest feedback with professionalism and relay concerns to management.
Qualifications
- Prior experience as a hostess or in a customer-facing r...