F&b and reservations agent

Responsibilities Consistently offer professional, friendly and engaging service Book and enter Dining reservation requests using computerized reservation system. Detailed knowledge of all Food & Beverage Outlets and their menu offerings. Promote and sell any in-house or upcoming Food & Beverage events. Work closely with all Food & Beverage Outlets to communicate any guest requests or special celebrations. Answer telephone and email inquiries in a timely manner Assist guests regarding hotel facilities in an informative and helpful way. Ensure a clean and safe working environment and actively participate in health and safety initiatives. Adhere to all hotel environmental policies and initiatives. Performs any reasonable duty as instructed from time to time. Financial: Satisfied Shareholders To ensure that all quotes compiled are accurate and every attempt is made to secure the business for Cape Grace. Manage and follow up on all deposit payments in line with the reservation terms and con...