Fairmont Palliser Concierge Supervisor Position

Become the Concierge Supervisor at Fairmont Palliser, where your role is to provide an exquisite hospitality experience for guests, emboldening their stay in Calgary.
In this role, you'll oversee concierge operations, harnessing your extensive knowledge of Calgary to improve guest satisfaction. As the primary point of contact for guests, you'll ensure seamless service delivery, making personalized recommendations and managing requests effectively. Your leadership will be pivotal in enhancing overall guest experiences.
Key Responsibilities:
• Actively engage with guests in the lobby
• Coordinate dining and activity bookings
• Maintain updated knowledge of local events
• Resolve guest inquiries promptly
• Foster relationships with local vendors for exclusive benefits
Requirements:
• Experience in luxury hospitality is an asset
• Excellent verbal and written English communication
• Strong multitasking and organizational skills
• Ability to perform in hi...