Facilities Site Lead: Operations & Vendor Governance

JLL is seeking an experienced Facilities/IFM administrative professional in the Philippines, Manila area, to act as the first contact for service requests and manage SLA/KPI reporting. You will oversee work order status, maintain audit-ready documentation, and coordinate with vendors to ensure contractual obligations are met.

Qualified candidates have 6–8 years in related fields and 3–4 years in direct IFM Soft Services, with strong MS Office skills and excellent written and verbal