Facilities Operations Manager for Dollarama

Step into the role of Facilities Operations Manager at Dollarama on a one-year contract. Oversee facility management processes while supporting team members across Canada.
In this managerial position reporting to the Director of Maintenance, you will be responsible for directing day-to-day facility management operations. Your focus will be on supporting a team of coordinators and service agents, responding to emergency situations, and enhancing operational workflows through data analysis. Efficiency and service excellence will drive your initiatives.
Key Responsibilities:
• Mentor a team of service agents and coordinators
• Address urgent maintenance requests across the network
• Develop and analyze reports for operation optimization
• Ensure adherence to Service Level Agreements
• Implement strategies for department improvements
Requirements:
• Bachelor’s or Diploma in Management or similar
• 5-10 years related experience, preferably in facilities
• Pr...