EY Marketing Transformation Manager Role

As the Manager of Marketing Transformation at EY, lead the charge in marketing innovation and customer loyalty strategies. Drive impactful changes through AI and customer engagement initiatives.
This key managerial role positions you at the forefront of transforming marketing in Canada, emphasizing client-focused solutions and strategic growth. You will manage daily operations, facilitate customer interactions, and lead projects in marketing technology and brand management. Collaborate with a diverse team and influence wide-ranging industries to achieve client success while ensuring ethical AI practices.
Key Responsibilities:
• Manage customer interactions for positive experiences
• Lead and coordinate cross-functional teams
• Analyze feedback to enhance engagement and growth
• Develop transformation programs in line with client objectives
• Set KPIs for service excellence and track progress
Requirements:
• 10+ years in marketing leadership in substantial org...